Privacy Policy

When you contact Holistic AI Platform Ltd., we may collect your name, email address, phone number and the details you choose to include in your enquiry. We use this information solely to respond, assess your requirements and keep a record of the conversation.

Enquiry records are retained for 12 months after our last meaningful contact, unless a longer period is needed for a service agreement or a legal obligation. You can ask us to remove them sooner.

This website uses essential session and preference cookies where they are needed for a page feature to work or to remember a choice. These cookies do not build an advertising profile.

We do not use third-party tracking cookies or advertising cookies. Your browser settings can restrict cookies, though some site functions may then behave differently.

Personal information is stored on UK servers. We use encryption in transit and at rest, with access limited to people who need it for their work.

No online system is completely risk-free. We review access controls and our handling practices when the service or the information we hold changes.

Subject to the relevant legal conditions, you can request access to your personal information, correction of inaccurate details, erasure, restriction of processing or portability of information you provided to us.

Send a privacy request to [email protected]. We may ask for enough information to confirm your identity, then aim to respond within one month.

We process contact information because you asked us to respond, because it is needed to take steps before a service agreement, or because we have a legal duty to keep a record. We only use it for the purpose described when it was collected.

Please contact us first so we can put things right. You can also raise a concern with the Information Commissioner's Office at ico.org.uk.